The firm was gaining traction for its niche consulting expertise. However, without a defined organizational strategy or scalable systems, they risked stalling their growth. The firm had the ambition to grow but required stronger foundations to support that growth. Through strategic direction, tailored discoveries, and continuous hands-on support, we co-created a roadmap that helped them move from a boutique consulting practice to a structured, multinational organisation.
Discovery
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HR practices were followed informally
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No formal documentation of policies, processes, or job roles
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Absence of a defined organisational structure
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A non-standardised performance management system
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No scientific compensation policy or banding framework
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High risk of non-compliance with standard protocols
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Low sense of belonging and unclear value alignment among employees
Strategic Outcome
Organisational Structure which involved defining critical roles, clarifying reporting relationships, and exploring multiple structural models to support strategic goals.
Key Result Areas (KRAs): Clear and measurable KRAs were developed and cascaded across the organisation.
Compensation and Banding: A structured compensation framework was introduced, backed by a scientific approach.
SOPs and HR Policies: HR policies were formalised through clearly documented SOPs, improving internal consistency, operational efficiency, and compliance readiness.
The firm’s evolution from a regional consulting boutique to a multinational player reflects the power of aligning people strategy with business intent. By embedding structure, clarity, and culture into the fabric of the organisation, growth became not just achievable, but sustainable.